The Department requires the complainant’s name, identity card number, telephone number (home or mobile), address, location and time of the incident, as well as the species involved in the disturbance.
PERHILITAN will conduct an investigation and take action within three (3) working days after the complaint is received. However, in most cases, action is taken promptly once the information is received.
No charges will be imposed for any assistance or services provided by PERHILITAN in handling wildlife disturbance issues.
Stray cats/dogs fall outside the jurisdiction of PERHILITAN. They fall under the authority of the Local Authorities (PBT). Therefore, such complaints should be directed to the relevant authority.
Please contact PERHILITAN at 03-9086 6800 (PERHILITAN Headquarters) or the nearest state PERHILITAN office. Complaints can also be submitted via letter to the Director-General, Department of Wildlife and National Parks, KM. 10, Jalan Cheras, 56100 Kuala Lumpur; or through the eAduan system available on PERHILITAN’s official website: http://www.wildlife.gov.my
Feeding monkeys alters their behaviour and causes them to rely on humans for food. This reduces their natural fear of humans and may lead to aggressive behaviour when they do not receive food.
Relocation efforts will be made for monkey groups disturbing residential or agricultural areas. Captured monkeys will be relocated to more suitable and expansive habitats. However, humane culling methods, including shooting, may be applied for aggressive monkeys that have begun attacking humans.
Under Section 54 of the Wildlife Conservation Act 2010 [Act 716], individuals may take their own action by trapping or shooting monkeys that damage their crops—only after all reasonable efforts to drive them away have been exhausted. Any action taken must be reported immediately to the nearest PERHILITAN office.
This is to ensure that swift action can be taken to prevent further damage to crops or to avoid threats to public safety.
The best solution is to install and properly maintain an electric fence, which is effective in deterring elephants.
Driving-shooting methods are used in areas near large forests or when the location is unsuitable for elephant capture and relocation operations.
The best way to avoid tiger disturbances is by clearing underbrush and thick vegetation in your plantation area.
Keep livestock safely enclosed in pens at night to prevent attacks by tigers.
Avoid building designs with ledges or structures that serve as roosting places for these species. If the building is already built, install nets over potential entry points. Contact the nearest PERHILITAN office for assistance and advice.
